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How Mavenlink Created a Client Scorecard with an 86% Accuracy Rate in Predicting Future Revenue

In the second CS Makeover Show, Mavenlink’s Global Vice President of Client Success and Support Sabina Pons, shares how her team was able to leverage data from 26 different sources to create a client scorecard that could predict with 86% accuracy future revenue retention.

More Resources to Help You Simplify.