Mission: To Simplify

Customer Success

Welcome to the Customer Success Makeover Show!

Each Month, Emilia D’Anzica, a customer success thought leader, hosts a live show featuring customer success professionals who have transformed a customer-facing service or program and improved the lives of its customers and employees.

There are be ‘Before’ and ‘After’ segments with a focus on the surprising “makeovers” and the lessons we can all learn to simplify and improve our work.

These power 30-minute shows are packed with proven ways to simplify Customer Success.


With each show, we also share free tools to:

View shows

Do you have show ideas or feedback you would like to share?
Contact our Show Producer, Paul Reeves. We want to hear from you!